Effective Date: 03 June 2026
This Refund Policy governs payments made to Netsaarthi Private Limited (“Netsaarthi”, “Company”, “we”, “our”, or “us”) for website development, web applications, mobile applications, business automation systems, consulting, design services, and related digital solutions. By purchasing our services, you agree to this Refund Policy.
Netsaarthi Private Limited
136/B, Sundar Nagar Rd, Friends Colony, Samrat Colony, Ashoka Garden, Bhopal, Madhya Pradesh 462023, India
062689 93270
info@netsaarthi.com
https://netsaarthi.com
Most projects follow the process below:
Because significant planning and strategy work begins immediately after payment, refunds are governed by the stages below.
After the initial payment is received, Netsaarthi will begin:
The client will receive the proposed project blueprint for review.
The client has 3 calendar days from the date the blueprint is delivered to request cancellation and a refund.
Refund requests must be submitted by email to: info@netsaarthi.com
A refund may be requested if:
Refund requests should include:
Providing feedback helps us improve our services but is not mandatory.
If a refund is approved within the review period, the refund amount may be reduced by:
The remaining eligible amount will be refunded.
Once the client approves the project blueprint, sitemap, wireframes, mockups, or project structure in writing through:
the project officially enters production.
At this stage: All payments become non-refundable.
This is because development resources, project scheduling, design, engineering, and operational work are allocated to the project immediately after approval.
No refunds will be issued if:
Partial completion does not qualify for a refund.
Payments made against completed milestones are non-refundable. Examples include:
Once a milestone is completed and delivered, payment for that milestone cannot be refunded.
If the client:
Netsaarthi reserves the right to:
No refunds will be issued for completed work. Restarting a dormant project may require additional charges.
Netsaarthi reserves the right to terminate services if a client:
In such cases:
Refunds do not apply to expenses already incurred on behalf of the client, including:
These costs are non-refundable once purchased.
Any delivered digital assets are non-refundable, including:
Once delivered, these items are considered consumed services.
Approved refunds are generally processed within 7–14 business days depending on:
Netsaarthi is not responsible for delays caused by financial institutions.
Clients agree to contact Netsaarthi before initiating a payment dispute or chargeback.
Submitting a chargeback for services already delivered may constitute breach of contract.
Netsaarthi reserves the right to provide project records, communication logs, approvals, invoices, and deliverables to financial institutions as evidence.
We reserve the right to modify this Refund Policy at any time. Updates will be published on our website with a revised effective date.
For refund-related requests, please contact:
Netsaarthi Private Limited
136/B, Sundar Nagar Rd, Friends Colony, Samrat Colony, Ashoka Garden, Bhopal, Madhya Pradesh 462023, India
Phone: 062689 93270
Email: info@netsaarthi.com
Website: https://netsaarthi.com